Shipping policy

Shipping Policy

Thank you for shopping with FashGalaxy. We aim to provide a smooth and reliable delivery experience for all our customers.

1. Order Processing Time

All orders are processed within 1–3 business days after order confirmation. Orders are not processed on Sundays or public holidays.

In case of high order volume or unforeseen delays, processing times may be extended. Customers will be notified accordingly.

2. Shipping Methods

We partner with trusted courier and logistics providers to deliver your orders safely and efficiently.

Shipping methods may vary depending on your location and availability of services.

3. Delivery Timeframes

  • Domestic Shipping (India): Delivered within 3–7 business days after dispatch
  • International Shipping: Delivered within 7–14 business days depending on destination

Please note that delivery timelines are estimates and may vary due to external factors.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location, order weight, and delivery method.

Any applicable taxes or duties will be displayed during checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS, allowing you to monitor your shipment in real-time.

6. Delivery Issues and Delays

While we strive to deliver orders on time, delays may occur due to unforeseen circumstances such as:

  • Courier delays
  • Weather conditions
  • High demand or operational issues

If your order is delayed, lost, or marked as delivered but not received, please contact us at fashgalaxy8@gmail.com within 3–5 days of the expected delivery date.

7. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping details.

If an order is returned due to an incorrect address or failed delivery attempts, reshipping charges may apply.

8. International Shipping

We offer international shipping to select countries. Delivery times and charges may vary based on destination and customs processing.

Customers are responsible for any applicable customs duties or import taxes.

9. Contact Information

If you have any questions regarding shipping, please contact us:

Email: fashgalaxy8@gmail.com
Business Address: Aligarh, Uttar Pradesh, India